Privacy Policy

Last updated: 27 September 2026

Identity and Role of the Data Controller

infoglowki acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our provision of information and media production guides covering clear presentation, studio lighting, camera framing, and smooth workflows for educational and news content. Our registered address is Unit G05, Screenworks, 22 Highbury Grove, London N5 2EF, United Kingdom and we can be contacted at [email protected].

Scope of This Notice

This privacy notice applies to all visitors and users of the website operated by infoglowki, including those who access our services from within the United Kingdom. It covers data collected through the contact form, cookie banner interactions, and any other means when you engage with our commercial offerings related to media production education. It does not apply to third-party websites linked from our site.

Categories of Personal Data and Sources

We collect personal data directly from you when you submit the contact form or interact with the cookie banner. Categories include identification information such as your name and email address, and technical data such as IP address and browser type obtained automatically through website logs. No data is sourced from third parties or public records in the ordinary course of our operations.

Purposes of Processing and Legal Bases

We process your data to respond to enquiries submitted via the contact form on the basis of our legitimate interests in providing customer support. Cookie data is processed to ensure website functionality and analytics under the lawful basis of consent where required by PECR. Each purpose is limited to what is necessary for delivering our media production guide services.

Requirement to Provide Data and Consequences

Providing your name and email address through the contact form is voluntary, but without it we cannot respond to your query about our courses on studio lighting or camera framing. Technical data from cookies is necessary for basic site operation; refusing non-essential cookies may limit certain interactive features but will not prevent access to core content.

Cookies and Similar Technologies

We use cookies and similar technologies as described in our separate Cookie Policy, which is accessible via the site-wide cookie banner. This notice cross-references that policy for details on consent mechanisms and management options available to UK users under PECR.

Processors, Recipients and Legal Disclosures

Personal data may be shared with service providers acting as processors for hosting, email delivery and analytics. Categories include web hosting companies and form management tools. We may disclose data where required by law, such as in response to valid requests from UK authorities.

International Transfers

Where processors are located outside the United Kingdom, we ensure appropriate safeguards such as UK-approved standard contractual clauses are in place to protect your data in accordance with UK GDPR requirements.

Retention Periods

Contact form data is retained for a period of two years after the last interaction to handle follow-up enquiries. Cookie data is retained according to the durations specified in the Cookie Policy, typically not exceeding thirteen months. Retention decisions are based on legal obligations and legitimate business needs.

Security and Data Minimisation

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, including encryption and access controls. Data collection is limited to what is strictly necessary for the stated purposes, avoiding excessive or unnecessary processing.

Data Subject Rights

Under UK GDPR you have rights to access, rectification, erasure, restriction, portability and objection regarding your personal data. To exercise these rights please contact us at [email protected] with a clear description of your request.

Withdrawing Consent and Objecting to Marketing

Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You also have the right to object to direct marketing or any profiling activities we may conduct for service improvement.

Right to Complain to the Supervisory Authority

If you are dissatisfied with our handling of your data you have the right to lodge a complaint with the Information Commissioner's Office, the UK supervisory authority, via their website or postal address.

Children and Age Restrictions

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors and will delete any such data discovered.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.

Policy Changes and Effective Date

We may update this policy periodically to reflect changes in law or our practices. The last updated date appears at the top of this page. Continued use of the site after updates constitutes acceptance of the revised terms.